Consumer Alert

What is it?

The National Do-Not-Call (DNC) registry gives you an opportunity to limit the telemarketing calls you receive. Once you register your phone number, telemarketers covered by the National Do Not Call Registry have up to 31 days from the date you register to stop calling you.

Why would I register my phone number with the National Do-Not-Call Registry?

The National DNC registry gives you an opportunity to limit the telemarketing calls you receive.

Can I register online?

Yes. You can register or verify that your number is on the registry online at www.donotcall.gov. The online registration process requires an active email address. If you register online, we will send you an email message with a link in it. You need to click on the link in the email within 72 hours to finalize your registration. If you do not have an email address, you can register by phone (1-888-382-1222 and for TTY access 1-866-290-4236).

How soon after I register will I notice a reduction in calls?

Telemarketers covered by the National DNC registry have up to 31 days from the date you register to stop calling you.

What if I change my mind? Can I take my number off the National Do-Not-Call registry?

You can delete your phone number only by calling toll-free 1-888-382-1222 from the telephone number you want to delete. After you contact the registry to delete it, it will be removed from the DNC registry by the next day. But telemarketers have up to 31 days to access information about your deletion and add your number back to their call lists, if they choose to.

How long does my phone number stay registered?

Telephone numbers on the registry will only be removed when they are disconnected and reassigned, or when the consumer chooses to remove a number from the registry.